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How Does a Company Qualify as a Great Place to Work?

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To ensure a company will succeed, it needs employees. That might seem obvious, but hiring and retaining the right ones can be tough. Hiring people is strenuous in and of itself, but keeping those people motivated to continue pursuing their career through your company can be even more challenging.

Some companies are considered a Great Place To Work and have a very
high retention rate when it comes to their employees. We hope this article helps you better understand how your business can reach this goal.

Culture and Values

All companies should have a list of values that they want their employees to live by, within their working hours. These values help create an atmosphere where employees feel like a team across all departments, in many different ways. Although a company may clearly state their values, they can be prioritized differently depending on the company and the administration team running the business. Employees coming in will learn and follow the example set by those
above them. This will have an effect on the way your employees work and if they choose to stay.

If the company and its reputable employees don’t abide by the values the company claims to work by, they might stray in a different direction. Sometimes this can get out of hand. An example of a value one company might list is integrity; the quality of being honest and having strong moral principles.

If an employee works for a company long enough, they will realize
quickly if that company actually portrays this value. Not only could this cause new hires to start cutting corners and become more outspoken in the wrong ways, but it could lead to a higher employee turnover rate.

Try to have an employee-first mindset when creating these values.

Benefits and Recognition

There are many ways for a company to grab the attention of someone in search of a job. Some might look for a specific salary, but not all can negotiate compensation. Others are simply looking for a company that will recognize their employees and show their appreciation for all the work they provide. Whatever category your company chooses to focus on, make sure the website or job listing points that out. When applying to jobs, this might be the first place people will look.

Sometimes compensation is harder to increase as this depends on how well the company is profiting. Providing the right benefits, allowing opportunities for employees to receive appreciation, and giving recognition when it’s due can balance out the happiness your employees feel when it comes to how the company treats them.

As far as benefits go, most companies will likely include your typical insurance coverage for medical, dental, and vision.

Along with these basic benefits, it is important to provide your employees with information regarding the open enrollment period. This is the time where employees can sign up for specific benefits and only occurs once a year. Letting them know about this period of time will allow your employees to make changes to their benefits in a timely manner, that won’t raise red flags for your insurance company.

The benefits that catch the eye of people in search of a job are the ones that aren’t so typical such as paid time off (PTO) and family medical leave. Some
companies also give out holiday bonuses as a thank you for the year’s work.

There are many different ways to give back to your employees, these are just a few options.

Networking and Events

Corporate team-building events are a great way to allow employees to connect on a more personal level. Sometimes those events look like networking. Networking is a chance for employees from one company to connect with others from similar companies. This could be great for many reasons. It could open up doors for companies to work together for a bigger purpose or combine their services to reach more potential customers.

Networking can also bring in new employees by providing classes for others to learn what it is your company specializes in. Consider networking as an event that goes outside of your business.

Other events within your company could be things such as holiday parties, in-office events, or happy hours that occur outside of the work day.

These events are a great way to help your employees feel truly connected. Throwing holiday parties is a fun way to give everyone a chance to unwind, while getting to know each other and can help boost morale. Happy hour would allow employees the same chance to relax while still conversing about work. Who knows… maybe a new idea could arise through these conversations.

In-office events could be for a birthday or achievement within the company. This just shows your employees how much you appreciate them and the work they provide.

Remember, we’re all human and we are all working towards a common goal.

Retaining employees could seem like a challenge at first, but organizing your thoughts and achievements can make your company a great place to work.


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Fired in Real Time: Networking When Not Working

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Image: Bob RosnerWe all know that networking is the answer, no matter what the question.

But networking isn’t making new friends on the bus. It’s connecting and re-connecting with people from your past who can vouch for what you can bring to an organization. Who can open doors for you, and would be willing to speak up on your behalf.

It sounds so easy. But trying to come up with the energy and a reason for people to meet with you is work. Hard work. But let me break it down for you.

Step one. Get your head in gear. People don’t want to meet with someone who is trailing blood into their office. You’ve got to get your swagger back. Or your sense of humor. Or your confidence. Whatever was the hallmark of you when you were working, needs to be cultivated now. This isn’t easy when you’ve been fired or let go. A.K.A. tossed under the bus. That’s why it takes thought, work and energy to get your “A” game back.

Step two. Think about where you’re going. There is a tendency to sprint after whatever moves after you’ve been laid off. That is a dangerous path, because your enthusiasm for pursuing a McJob will trail off. That’s why I’d always suggest something that you can be passionate about. At least then you’ll have the energy and commitment to pursue it with all your heart and soul.

Step three. Think about who you know. Sure Linkedin and Facebook suddenly surface lots of people from your past. Too many. So you’ve got to think about where you’re going and who might be able to help you to get there.

Step four. Contact them. Remember, you want to not come in as a desperate beggar, even when that’s exactly what you’re feeling like. No, you’ve got to put on your game face and convince them that you’re ready to hit the ground running. Even if you actually feel like you’re closer to hitting the ground after jumping from a six story building.

Step five. Ask for help. Yes, I did say that you want to be confident. But you also need to let people know that you need their help. To push them a bit.

One caveat. Some of your friends will let you down. Big time.

But the key thing to remember is that other friends will really have your back. My experience is that you’ll always be energized by more people than depressed. But some really key people will disappoint you. You just can’t let it drag you down.

Networking is the answer, but not when you use it like a shotgun. No this needs to be a rifle. A very carefully aimed rifle.

My a-ha: Let your friends help you.

Next Installment: From fired to CEO

About the Author: Bob Rosner is a best-selling author and award-winning journalist. For free job and work advice, check out the award-winning workplace911.com. Check the revised edition of his Wall Street Journal best seller, “The Boss’s Survival Guide.” If you have a question for Bob, contact him via bob@workplace911.com.


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Six Tips for Women Entrepreneurs

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Image: Peri PakrooMore women than ever before are grabbing the reins and starting their own businesses. The number of women-owned small businesses is growing approximately twice as quickly as the national average for all start-ups.

For entrepreneurs of all stripes — women and men included — the pre-start-up phase is typically characterized by a flood of questions about what exactly it takes to make it in business. Are there different answers to these questions for men versus women? Not really. Every business needs to be based on a solid idea, aimed at a profitable market or niche, have solid systems in place, and market itself effectively. And of course, the legal and bureaucratic rules facing women entrepreneurs are exactly the same as those facing men.

But as many women business owners will tell you, the road to success for women often involves its own unique set of curves. Surveys of women business owners show that women’s business concerns tend to skew towards issues such as finding work-life balance, start-up (or expansion) financing, and marketing. The following tips address some of the issues and concerns that are most commonly faced by women entrepreneurs.

1. Start a business that works for you and fits with your personal life. There are no rules as to what a “real” business looks like. For some businesspeople, success might mean an international operation with hundreds of employees and annual revenues in the tens of millions. For others, a small consulting firm or artisan business that pays a healthy salary and allows generous personal freedom might be considered the pinnacle of success. The key is to take the time early in the planning process to consider this question and decide for yourself what your ideal vision is for your business and your personal life.

2. Don’t sweat the bureaucracy. A lot of would-be entrepreneurs, women and men alike, find themselves stuck on the verge of taking the leap into starting a business, but confused about how to tackle the legal rules of getting started. This hang-up is always grounded more in fear than reality; the truth is that clearing the bureaucratic hurdles isn’t usually big deal.

You can usually start a sole proprietorship (the legal term for a one-owner business) or a partnership (a business with more than one owner) by registering with just one government office. And for business owners who want protection from personal liability for business debts — often referred to by the legal jargon “limited liability” — the simplest corporations or limited liability companies (LLCs) require only a couple more registration tasks to complete.

Of course, there’s a lot more to launching a successful small business than dealing with bureaucratic requirements. For starters, you’ll need to have a sound business idea, and you’ll need to be able to develop good management skills to guide it to success. This is where you should put your mental energy and good ideas; don’t waste precious brain cells worrying about the legal hurdles.

3. For businesses with moderate to significant overhead, it is crucial to start the business with adequate funds. Starting a business without enough money to ride out the early lean days (described as “undercapitalization”) is the most common reason that businesses fail. Undercapitalization is less of an issue with small service-based businesses that don’t have many fixed expenses. But businesses with overhead such as rent, salaries for employees, utility bills, inventory, equipment, insurance, or other fixed costs absolutely need to plan carefully and pull together enough funding to support the fledgling business as it works up to speed.

Also, though it’s important to start your business with enough capital, that doesn’t mean that every business needs piles and piles of money to get off the ground. Plenty of mega-successful businesses were started on a shoestring: Apple Computer started in a garage; Hewlett-Packard started in the dining room of the Packard home; the list goes on and on. Generally speaking, a business that can find creative, thrifty ways to provide its product or service — especially in its early days — will typically find more success than a business that adopts a “spend more money” approach.

4. If you need start-up or expansion financing, consider sources other than traditional banks. One of the concerns most commonly cited by women entrepreneurs is difficulty finding start-up financing. And it’s little wonder: traditional banks typically don’t lend money to new ventures that don’t have a track record of success or creditworthiness. Instead of focusing on conventional big-chain banks, start-ups should instead look for local community banks, credit unions, and other local financial institutions that have a vested interest in the health of the local economy. Often, their application processes and criteria are softer than the big banks.

Two resources that women should definitely look into are Women’s Business Centers and community development financial institutions. Women’s Business Centers (WBCs) exist nationwide and focus on supporting women entrepreneurs through business training and counseling, and access to credit and capital, among other services. Community development financial institutions (CDFIs), which are certified by the U.S. Treasury, are a fast-growing segment of the business financing market specializing in loans to underserved communities and populations. CDFIs usually — but not always — have a specific focus such as improving economic opportunities in blighted communities or supporting women- or minority-owned entrepreneurs. Both WBCs and CDFIs can be especially helpful for start-ups, businesses with poor credit, and businesses seeking relatively small loans, generally up to $100,000. Even better, they often offer guidance and expertise to your business in addition to financing, which will help your chances of success.

As an example, the fabulous nonprofit where I teach entrepreneurship classes — WESST in Albuquerque — is both a WBC and a CDFI. It offers a wide range of high-quality classes on business planning, financial management, and marketing, plus offers loans and one-on-one counseling. With an organization like WESST on its side, a business gets a major boost in its chances of success.

5. Network like a social butterfly — it is one of the best ways to market your business and create profitable opportunities. Networking involves actively cultivating relationships with people, businesses, community leaders, and others who present possible opportunities for your business — not just as potential customers, but also as vendors, partners, investors, or other roles. Remember, networking is not the same thing as sales! Rather than the simple goal of making a sale, a huge goal of networking is to inform other businesspeople and influential people about what you do in hopes that they will recommend your business to their circle of contacts.

I look at networking more as a self-employed lifestyle than a specific activity. You are “networking” every time you attend an event held by a local trade association, get to know other business owners and community leaders, send an email introducing two of your contacts to each other, write a letter to the editor, participate in an online discussion group, or have lunch with another local business owner.

6. Forge relationships with contacts before you need help from them. For example, if you need the support of a local politician on an upcoming city zoning decision, you’ll have a better chance of getting the politician’s vote if he or she already knows you and thinks favorably of your business than if you place a call to his or her office out of the blue.

© 2010 Peri H. Pakroo J.D., author of The Women’s Small Business Start-Up Kit: A Step-by-Step Legal Guide

About the Author: Peri Pakroo is a business and communications consultant, specializing in legal and start-up issues for businesses and nonprofits. She has started, participated in, and consulted with start-up businesses for 20 years. She is the author of The Women’s Small Business Start-Up Kit (Nolo) and top-selling business books. Her blog is at www.peripakroo.com.


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Why Today’s Workplace Readers Should Think About Attending The ROI of Great Workplaces Conference

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You found this blog, or return to it, because you’re interested in workplace rights and employers that follow the law to a tee, right?  Well, you’ll find the latest, best information on both and meet some dynamic business contacts to boot at Winning Workplaces’ 2009 annual event that will be held in Chicago on October 1-2.  We’re calling it the ROI of Great Workplaces Conference.

Click here to:

  • View event summary
  • Add event to your calendar
  • Watch a short highlights reel from our 2008 conference
  • View fees and agenda (note that the agenda is still coming together)
  • Learn about the location
  • Book your room at the event hotel at the special Winning Workplaces rate

Besides the short video of last year’s conference at the above link, you can get a sense of what attendees experienced by checking out my photo recaps on our blog here and here.

Here’s more incentive to attend: Be one of the first 100 people to register and get $100 off your registration.  Just click here and enter coupon code FRSTHUND when prompted.

Some of my favorite moments at this event happen when I meet new business people in between sessions.  This was the case last year when I was finally able to meet and sit down with your host on this blog, Paula Brantner.  I hope I’ll be able to do the same with you this year.

Register now for this event.

About the Author: Mark Harbeke ensures that content on Winning Workplaces’ website is up-to-date, accurate and engaging. He also writes and edits their monthly e-newsletter, Ideas, and provides graphic design and marketing support. His experience includes serving as editorial assistant for Meredith Corporation’s Midwest Living magazine title, publications editor for Visionation, Ltd., and proofreader for the National Association of Boards of Pharmacy. Mark holds a bachelor’s degree in journalism from Drake University. Winning Workplaces is a not-for-profit providing consulting, training and information to help small and midsize organizations create great workplaces. Too often, the information and resources needed to create a high-performance workplace are out of reach for all but the largest organizations. Winning Workplaces is changing that by offering employers affordable consulting, training and information.


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