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They Just Didn’t Know How to Take the Next Steps

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seiu-org-logoRoberta Kenner works as a registrar at the Wyckoff Heights Medical Center in Brooklyn, N.Y., and is a member of SEIU Local 1199. In recent months she worked as a lost-timer for her local union–helping to sign up uninsured New Yorkers for affordable new healthcare options under the Affordable Care Act.

As part of Local 1199’s program, the Healthcare Education Project, Kenner and her union brothers and sisters spread throughout the city with Kenner’s team focusing on the low-income areas of Queens. Members of Local 1199 were able to knock on 134,000 doors and speak to more than 36,000 residents about the new benefits available under the law. And they got results. For those people they identified as being eligible for affordable care, nine out of ten pledged “Yes” to take action by signing up with the New York healthcare exchanges.

Kenner is proud of work she has done, and got to see firsthand how hungry people were for more information. “A lot of people know about the law, but they just didn’t know how to take the next steps,” she said. “And it was amazing to see their expressions change as the conversation went on. One lady went and grabbed a laptop and started signing up just as I was leaving, which really makes you feel that all this work is not in vain.”

This article was originally printed on SEIU on December 20, 2013.  Reprinted with permission.

Author: SEIU Communications.


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