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Addressing Mental Health in the Workforce

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Johanna G. Zelman

May is Mental Health Awareness Month. After fifteen months of the COVID-19 pandemic – which has placed unprecedented stress on Americans dealing with isolation and fear, while juggling closed schools and businesses, homeschooling children, working from home, and economic uncertainty, including ensuring basic necessities – Americans are struggling to recover. One study published by the Centers for Disease Control (CDC) reported a finding that almost 41 percent of adults reported a mental health issue or increased substance use. Other studies published more recently in 2021 reflect similar results. For employers, who rely on a healthy workforce to be successful, this has direct repercussions on productivity, work quality and, in some cases, legal liability.

Despite this, mental health remains highly stigmatized, and employees are often uncomfortable speaking about their troubles at work. But there are things employers can do to encourage their employees to ask for help.

  • Talk to Your Employees. Have your managers and supervisors check in on your employees and ask them how they are doing or if they need anything. Make sure they communicate to employees that as their employer, you are there for them. Employees feel more comfortable speaking to their employers when they know that the subject of mental health is not taboo.
  • Let Employees Know that is Okay Not to be Okay. Many employees believe that they must always put on their best face while at work. This leads to the illusion that they are always happy and that their lives are perfect, discouraging others from coming forward with concerns. Tell employees that they don’t have to always be okay, and encourage them to talk about their concerns. It is okay to not be okay.
  • Make EAP Available and Accessible. Having an Employee Assistance Plan available and easily accessible is a great way to bring mental health care to your employees. Send an email to your employees identifying your EAP provider and providing instructions on how to access it. Put these instructions on your company intranet. Consider giving your employees a few free sessions per year as part of their benefits. Make sure employees understand that the use of EAP services generally will be anonymous unless they are told otherwise.
  • Publish a List of Resources. Every community has mental health and substance abuse resources available. Put together a list of these resources and provide it to your employees, either through email or by making it available on your company intranet, or both.
  • Make Sure Mental Health Care is Covered by Your Health Plan. Many health insurers still do not cover treatment for mental health care. Make sure that the health insurance plan you choose for your employees covers mental health treatment.
  • Encourage Employees to Take Time for Themselves. Rest and relaxation increase productivity. During COVID, many employees gave up their vacations because travel was not possible. Now that it is, encourage your employees to take vacation time, even if it means taking a staycation.
  • Create Opportunities for Employees to Socialize. Bring in donuts on Fridays, and encourage employees to socialize (with or without masks) in the breakroom for a few minutes. Hold a happy hour once a month. Sponsor a cookie competition during the holidays. Social events tend to make for a happier workforce, increasing employee productivity and decreasing the sense of isolation and other factors that lead to mental health issues.
  • Train Your Employees. Providing training to employees about mental health and ways to manage it will let your employees know you are open to hearing their concerns.
  • Ensure All Employees Understand How to Request an Accommodation. Federal law, most state laws, and some local laws require that an employer provide reasonable accommodations to its disabled employees. A mental health condition may qualify as a disability under these laws. A “reasonable accommodation” is any adjustment that can be made to working conditions that allows an employee to perform the essential functions of his or her job, although essential functions need not be eliminated, and the employee’s requested accommodation need not be granted so long as the accommodation provided is reasonable. Tell your employees how to make such a request, and make sure they understand that there will be no retaliation if they do need an accommodation. In some instances, a leave of absence may even be necessary. Again, make sure your employees know it is okay.

Mental illness is often labeled a “silent” disability because, in most cases, it is not apparent. It is, however, no less serious than any physical disability, and, left untreated, can be more harmful. One of the leading causes of employer losses is due to mental health conditions. Employers, therefore, benefit by ensuring that they have a workforce that is healthy, both physically and mentally. Encouraging employees to come forward and seek help for mental health concerns or illness will create loyalty and an overall happier and more satisfying work environment.

This blog originally appeared at FordHarrison on May 26, 2021. Reprinted with permission.

About this Author: Johanna Zelman has represented a wide variety of employers from various industries, but Johanna has a specific strength in matters arising in the municipal employment setting and in public schools and universities.


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The Rise of Employee Financial Wellness Programs in the Modern Workplace

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Arguably one of the true silver linings of the global health pandemic is the rise of employee financial wellness programs. Much of this has to do with how COVID-19 has practically doubled financial stress among employees. Anxieties about retiring much later than planned, the national economy, and job loss are at an all-time high. It’s no surprise that employees are welcoming financial advice and wellness programs than ever before. “Employers are uniquely positioned to provide relief in many forms, including alleviating financial stress for their employees by revisiting the benefits playbook,” explains chief data officer of John Hancock Retirement, Lynda Abend.

And indeed, Jacksonville Business Journal reports how financial wellness programs have become key parts of how companies have responded to the pandemic’s ill effects. From bonuses and raises to newly created employee hardship funds, many businesses have stepped up to the plate. Other programs include ongoing education about retirement plans, and even company partnerships with service providers who can give employees discounts for work-related services such as home Internet providers.

The 2020 Bank of America Workplace Benefits Report details how 60% of today’s employers feel highly responsible for the financial wellness of their employees – a huge jump from just 13% of employers back in 2013. Furthermore, more and more businesses are seeing retirement plan education and support as just one big piece of the much larger puzzle when it comes to long-term financial stability. In short, apart from the usual financial wellness programs, tomorrow’s employees can look forward to a range of support systems and benefits related to their personal financial wellbeing.

In fact, your employees don’t have to be in the red to benefit from these programs. Some employees have fared better than others amid the largest crisis of the century. And while they can certainly be considered luckier than most, they also face different challenges to their long-term financial wellness. Marcus outlines how lifestyle inflation is always a potential problem for anyone who’s climbing up the corporate ladder. Many workers often naturally fall into more expensive spending habits and patterns the moment they get raises or promotions. Crisis or no crisis, this can be highly detrimental to their long-term financial health. So if you’re creating your own company’s plans for developing your own financial wellness programs, it would be wise to take lifestyle inflation into account, especially if you want to hold on to some of your most ambitious, resourceful, and driven employees that have contributed so much to your business over the years.

It’s no secret that the American financial system can be a complex maze to navigate. And this situation has been further exacerbated by the economic effects brought about by COVID-19. At the same time, if you’re a business owner, the current situation presents many opportunities to show your employees that your business is worth their loyalty and commitment. It’s up to you to ensure that you don’t get left behind because if you don’t act now, other companies will offer your best talent financial wellness programs that will be aligned with their long-term vision. Losing talent is the last thing you want, so invest in their financial wellness, and it will pay dividends in the future.

This blog is printed with permission.

About the Author: Stacey Richardson is a freelance writer who is interested in the changing trends of the workplace. She hopes her articles interest managers and employees alike. In her free time she loves to hike and play chess.


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BREAKING: Iowa Lawmakers Pass Sweeping Anti-Union Bill

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DES MOINES, Iowa – Lawmakers in Iowa have voted to dismantle the state’s 40-year-old collective bargaining law, dramatically weakening the power of public sector labor unions and leaving some 185,000 public workers unable to bargain over benefits, healthcare, vacations, retirement, and nearly all workplace issues outside of wages.

Iowa is a right-to-work state, and the new law would prevent voluntary union dues from being deducted from a public employee’s paycheck. It would also require regular recertification votes. Police officers, firefighters and transit workers are exempt from most of the bill’s provisions.

Republican lawmakers introduced their union-busting bill on February 7 and fast-tracked it through the legislative process. Both the House and Senate, which are controlled by the GOP, approved the bill Thursday, passing the most sweeping and impactful changes to Iowa law in decades. Gov. Terry Branstad is expected to sign the bill soon.

During the 10-day stretch before lawmakers voted, Iowa saw its largest labor mobilization in years, with thousands of union members standing up, speaking out and taking action. The weekend before Valentine’s Day, workers and their families packed legislative forums and town hall meetings in districts across the state. Teachers and their allies rallied and marched at the state Capitol.

A union rally and public hearing Monday drew scores of demonstrators so dense that the Iowa Capitol was packed shoulder-to-shoulder on every floor. Firefighters wore their iconic helmets. Nurses showed up after their shifts in scrubs. Workers continued to pour into the Capitol for hours after the event started, with lines of people spilling out of the statehouse entrances. More than 4,600 people went through the Capitol security checkpoints, Radio Iowa reported. Thousands more Iowans flooded statehouse switchboards and lawmakers’ emails.

Minority Democrats in both chambers managed to briefly slow down the bill’s passage, extending debate over three days of marathon sessions and raising important questions about outside influence by corporate interests like the Koch Brothers, ALEC and Americans for Prosperity.

“We’re talking about people’s lives, their kids, and their homes,” said Candace Acord, an AFSCME member and community-based corrections officer from Iowa City. “I don’t understand what the problem is here when we just want health insurance for our families.”

“My main concern is insurance may now become so unattainable due to the cost that I may not be able to afford healthcare for me and my family,” said Lynette Halsted, an SEIU member and emergency room nurse at the University of Iowa Hospitals and Clinics. “Staffing ratios are no longer permissible subjects of bargaining, but evidence-based practice shows that the more patients a nurse has the worse the outcome can be for patients.”

The nonpartisan Iowa Policy Project weighed in with a report on the impacts of the new law, stating it will:

“exacerbate existing trends—low and stagnating wages, growing uncertainty about access to affordable health care, and increasing income inequality—that are already accelerating downward mobility for many Iowa households. And these effects are likely to disproportionately harm rural communities, low-income workers, and to threaten the quality of the health care, public safety, and public education systems upon which all Iowans depend.”

Thousands of people also submitted written comments opposing the union-busting bill.

Carrie Dodd, a junior high English teacher from rural Madrid, wrote: “My husband and I both work in school districts and we will be financially devastated if we lose our insurance, receive lower pay, and have to work more for less.”

T.J. Foley, a senior at Valley High School in Des Moines, wrote: “Union power is key to effective teachers, and effective teachers mean Iowa’s students are successful and our future as a state is secure.”

The recent demonstrations highlighted the power, however diminished, that labor still has to educate, organize, and mobilize workers and their families, and the critical role unions play in bringing every day, regular people into social justice movements.

But the future of organized labor is now more uncertain than ever, and the path forward is unclear. Many workers at the demonstrations said they believe the next step is to re-elect Democrats into the majority in 2018. That task will be even more difficult now that Iowa’s public sector unions have been severely weakened, arguably the real purpose of the new law.

There is also no guarantee a Democratic majority would restore collective bargaining rights. Democrats controlled the Iowa Senate in 2013, and collaborated with a Republican governor and House Republicans to pass the largest corporate property tax cuts in state history, cuts which caused a budget shortfall that Republicans are now using to justify their attacks on labor. Unions were unable to expand their collective bargaining rights even when Democrats held a trifecta of political power in 2008.

But workers aren’t giving up.

“We will resist and persist in the face of these neoliberal attacks,” said Naoki Izvmo, a teaching assistant and UE-COGS member at the University of Iowa. “Workers are the true source of power in society, not the law.”

This blog originally appeared at Inthesetimes.com on February 16, 2017. Reprinted with permission.

David Goodner is a writer, organizer and Catholic Worker from Iowa City. Follow him on twitter @davidgoodner.


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Groundbreaking Bill in Illinois Would Give Temp Workers Equal Pay and Rights as Direct Hires

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Sweeping legislation introduced in the Illinois state legislature last month would dramatically improve pay, benefits and working conditions for almost a million of the state’s temp workers toiling in factories, warehouses and offices.

The Responsible Job Creation Act, sponsored by State Rep. Carol Ammons, aims to transform the largely unregulated temporary staffing industry by introducing more than 30 new worker protections, including pay equity with direct hires, enhanced safety provisions, anti-discrimination measures and protection from retaliation.

The innovative law is being pushed by the worker centers Chicago Workers’ Collaborative (CWC) and Warehouse Workers for Justice (WWJ), which say it would restore the temp industry to its original purpose of filling short-term, seasonal labor needs and recruiting new employees into direct-hire jobs.

Across Illinois, there are nearly 850,000 temp workers every year. Nationally, temp jobs are at record highs, with more than 12 million people flowing through the industry per year.

“Instead of temps just replacing people who are sick or coming during periods of higher production, they’re actually becoming a permanent staffing option,” says CWC executive director Tim Bell. “There’s nothing â€temporary’ about it.”

Mark Meinster, executive director of WWJ, says there has been “an explosion” of temp workers in recent decades, especially in manufacturing and warehousing. “Those sectors are part of large, global production networks where you see hyper competition and an intense drive to lower costs. Companies can drive down labor costs by using temp agencies.”

CWC activist Freddy Amador worked at Cornfields Inc., in Waukegan, for five years. He tells In These Times the company’s direct hires start off making at least $16 an hour, but later get raises amounting to $21 an hour. As a temp, however, Amador was only making $11 an hour after five years on the job.

“As a temp worker, you don’t have vacation days, sick days, paid holidays”—all of which are available to direct hires, Amador says.

In These Times reached out to Cornfields to comment on this story. It did not immediately respond.

“Once a company is using a temp agency, it no longer has to worry about health insurance, pension liability, workers’ comp, payroll and human resources costs,” Meinster explains. “It also doesn’t have to worry about liability for workplace accidents, wage theft, or discrimination because, effectively under the law, the temp agency is the employer of record.”

This arrangement drives down standards at blue-collar workplaces, Bell says. “The company itself doesn’t have to worry about safety conditions because these workers aren’t going to cost them any money if they’re injured.”

“The safety for temp workers is really bad,” Amador says. “Temp agencies send people to do a job, but nobody trains them. Sometimes temp workers are using equipment they don’t know how to use, and they’re just guessing how to use it. I’ve seen many accidents.”

Under the new bill, temps like Amador would receive the same pay, benefits and protections as direct hires.

“This is landmark legislation,” Bell says. “There’s nothing like it in the United States.”

Last year, the Center for Investigative Reporting found a pattern of systemic racial and gender discrimination in the temp industry nationwide. Industry whistleblowers allege that African-American workers are routinely passed over for jobs in favor of Latinos, who employers consider to be more exploitable.

Discrimination can be hard to prove because staffing agencies aren’t required to record or report the demographics of who comes in looking for work. As Bell explains, applications often aren’t even filled out in the temp industry, but rather “someone just shows up to go to a job.”

The new bill would require temp agencies to be more transparent about their hiring practices by recording the race, gender and ethnicity of applicants and reporting that information to the state.

Furthermore, the bill includes an anti-retaliation provision that says if temp workers are fired or disciplined after asserting their legal rights, the burden is on the company and temp agency to prove that it was not done in retaliation.

“There’s this fundamental imbalance in the labor market that leads to a whole range of abuses and then non-enforcement of basic labor rights,” Meinster explains. “The changes we’re proposing in this bill get at addressing that structural issue.”

To craft the bill and get it introduced, CWC and WWJ received research and communications support from Raise the Floor Alliance, a coalition of eight Chicago worker centers. The Illinois AFL-CIO, National Economic and Social Rights Initiative, National Employment Law Project, Latino Policy Forum and Rainbow Push Coalition are among the legislation’s other supporters.

Though the Illinois government is still paralyzed by an unprecedented budget stalemate between the Republican governor and Democratic legislature, organizers are optimistic about the bill’s prospects.

“There’s potential for huge movement around this bill,” Bell says, citing the popularity of the presidential campaigns of Bernie Sanders and Donald Trump, which both touched on the theme of economic insecurity. While Trump focuses on jobs fleeing the country, Bell notes that “jobs here in this country have been downgraded.”

“We need to be talking about job quality, not only â€more jobs.’ Both are important,” Meinster says. He believes existing temp jobs “could and should be good, permanent, full-time, direct-hire, living wage jobs with stability, respect and benefits.”

The author has worked with WWJ in the past on issues related to the temp industry.

This blog originally appeared at Inthesetimes.com on February 9, 2017. Reprinted with permission.

Jeff Schuhrke is a Working In These Times contributor based in Chicago. He has a Master’s in Labor Studies from UMass Amherst and is currently pursuing a Ph.D. in labor history at the University of Illinois at Chicago. He was a summer 2013 editorial intern at In These Times. Follow him on Twitter: @JeffSchuhrke.


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What’s Wrong with This Picture?

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The following is cross-posted on the Winning Workplaces blog. I thought it was appropriate for Today’s Workplace’s focus on taking back Labor Day. After all, this holiday should offer pause not just for workers, but for company leaders to reflect on how they can do more with less in this difficult economic environment. Enjoy, and feel free to drop a comment below.
– MH

According to two new, independent employer studies – this one and this one – while more than half of employers are planning to hire full-time employees over the next year, over half also don’t offer paid maternity leave (and those that do provide only around 50% pay, on average).

This recruiting/retention picture doesn’t add up for me.  Companies that believe they’re seeing light at the end of the economic tunnel should focus on pleasing their current workforce and getting employees engaged – especially if they’ve had to make some wage or other concessions since the beginning of the recession.  This is all part of sharing the recovery as well as the pain with workers.

This is not to say that companies that see more demand shouldn’t hire more talent to meet it.  But while they make plans to do so, they should use this time as an opportunity to ramp up their benefit packages and other methods for improving productivity and commitment so their existing knowledge base is fully on board for the increased workload – and so they can serve as better ambassadors to acclimate new hires to the organizational culture.

Do you agree or disagree with my assessment that the above-mentioned studies represent conflicting human capital strategies?

About the Author: Mark Harbeke ensures that content on Winning Workplaces’ website is up-to-date, accurate and engaging. He also writes and edits their monthly e-newsletter, Ideas, and provides graphic design and marketing support. His experience includes serving as editorial assistant for Meredith Corporation’s Midwest Living magazine title, publications editor for Visionation, Ltd., and proofreader for the National Association of Boards of Pharmacy. Mark holds a bachelor’s degree in journalism from Drake University. Winning Workplaces is a not-for-profit providing consulting, training and information to help small and midsize organizations create great workplaces. Too often, the information and resources needed to create a high-performance workplace are out of reach for all but the largest organizations. Winning Workplaces is changing that by offering employers affordable consulting, training and information.


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