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Amazon Says It’s Giving Part-Time Workers PTO—But There May Be a Catch

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In the midst of the coronavirus pandemic, Amazon has rolled out a new policy that extends paid time off to thousands of part-time operations employees.

The change follows a months-long campaign by workers in Amazon’s last-mile delivery stations to demand PTO, touted in the company’s public communications as an “essential” benefit offered to all its workers. After being told that a special classification made them ineligible, workers at Sacramento’s DSM1 delivery station launched a petition demanding the same benefits as other part-time employees and staged a walkout in December. Workers at delivery stations in Chicago and Queens took up the call earlier this year, and more than 4,300 Amazon employees nationwide signed on.

On March 20, delivery workers celebrated after receiving a “manager’s update” that reads, “We are excited to announce that Amazon will offer paid-time off benefits to all our regular part-time and seasonal employees in the United States working in the [Operations] network.

But employees still have questions.

It’s still unclear how the policy will apply in localities that already require paid sick leave. Chicago-area Amazon workers who say they previously caught the company breaking local sick-leave law suspect the company is now trying to pull a bait-and-switch.

Workers at Chicago’s DCH1 delivery station say they currently accrue 15 minutes of paid sick time per 8 hours worked, a rate slightly above what’s required by local law. Over the weekend, members of the group DCH1 Amazonians United asked an area manager to confirm whether they would receive PTO on top of existing sick leave. They say they were told that they would accrue both, separately, until June 1. At that point, sick time would “disappear,” and they would continue racking up PTO: at the same rate they do now.

An internal announcement at the facility, provided to In These Times, reads: “PTO and sick time will continue to accrue. In June it will combine and sick time bucket on HUB will disappear.” (HUB refers to the online system where employees can track their available paid and unpaid time off.)

Amazon did not respond to a request for comment about the new PTO policy.

According to Ted Miin, a Chicago Amazon employee and member of DCH1 Amazonians United, “Amazon is making a few concessions to motivate workers who are desperate and poor to keep coming into the warehouse and putting themselves at risk. But once we get this, we’re not going to let them take it away.”

To meet soaring demand from home-bound consumers, Amazon last week announced plans to hire 100,000 additional warehouse employees. The online-retail giant is also raising workers’ pay by $2 an hour through April, creating a $25 million hardship fund and granting two weeks of paid sick leave to anyone diagnosed with COVID-19.

Those changes fall short of demands outlined in a petition for coronavirus protections from Amazon, including time-and-a-half pay, childcare pay and subsidies for workers impacted by school and daycare closures, paid sick leave without a requirement for positive diagnosis, and complete facility shutdowns in order to sanitize warehouses where workers test positive for COVID-19.

Last week, a Queens delivery hub reopened the day after an employee tested positive, the first confirmed case of COVID-19 at a U.S. Amazon facility.

Workers say that the standard precautions—stand at least six-feet apart, wash your hands frequently, avoid touching surfaces that might be contaminated—are almost impossible to follow inside crowded facilities. The volume of packages they’re handling has peaked, and the goods they’re moving are heavier.

“At the same time that they’ve been telling us to work more safely and sanitize our stations, they’ve raised productivity quotas,” said a worker at the Queens facility station who asked to remain anonymous. “Some people still have trouble hitting them even if they’re not washing their hands, and they’re not giving us extra time to wash our hands.”

Chicago Amazon employees have set up a mutual aid fund to support workers who they say are struggling to make ends meet during the crisis.

“While Amazon has publicly announced a policy to give workers sick/quarantine pay, several of our coworkers under CDC-advised self-quarantine due to medical status or recent travel are still getting the run-around by Amazon and have thus far not been able to get that pay,” they write on the page. “We will fight until we get it, but in the meantime funds are running low for medicine, food, baby supplies, and rent.”

Last week, Senators Cory Booker (D-N.J.), Bob Menendez (D-N.J.), Bernie Sanders (I-Vt.) and Sherrod Brown (D-Ohio) wrote a letter to Jeff Bezos, urging him to grant workers sick leave and hazard pay. The letter also poses questions about precautions Amazon is taking, with a March 26 deadline to respond.

“Any failure of Amazon to keep its workers safe does not just put their employees at risk, it puts the entire country at risk,” the senators wrote in the letter. “Americans who are taking every precaution … might risk getting infected with COVID-19 because of Amazon’s decision to prioritize efficiency and profits over the safety and well-being of its workforce.”

This article was originally published at In These Times on March 25, 2019. Reprinted with permission. 

About the Author: Rebecca Burns is an award-winning investigative reporter whose work has appeared in The Baffler, the Chicago Reader, The Intercept and other outlets. She is a contributing editor at In These Times. Follow her on Twitter @rejburns.


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Amazon delivery drivers report wage theft and other abuses

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Amazon’s labor practices, from its warehouses to its corporate offices, are terrible—and of course its delivery workers don’t have it any better. Many of Amazon’s packages are delivered by third-party courier companies and drivers face a range of abuses, from wage theft to being pressured into risky behaviors to deliver packages on time, Business Insider reports based on interviews with 31 current or former drivers at 14 of the companies:

Four drivers across three companies said their employers misrepresented the job by promising health benefits without following through. One worker said that when he started his job, his employer promised that he would get health benefits within 90 days of employment. He said he was fired within days of qualifying.

Eight workers across four companies said drivers were denied overtime pay, despite working well over 40 hours a week. Thirteen workers across five companies complained about wages missing from paychecks.

Workers reported being pressured to be on the job on their days off, to work through injury, to ignore stop signs if they were running late, and being fired for challenging illegal practices.

Amazon, of course, says these are contractors and Amazon is trying to work with them to do the right thing, and so on and so forth. But plausible deniability is a key reason companies like Amazon do so much outsourcing of work, and the deniability is that much less plausible coming from a company with Amazon’s labor record in other areas of its business.

Generally speaking, if a giant corporation really really cares about something, its contractors get the message … and if it doesn’t care so much, well, this is what you get. There is one way Amazon can push back against coverage like this: by improving its practices and those of its contractors.

This blog was originally published at Daily Kos Labor on September 15, 2018. Reprinted with permission.

About the Author: Laura Clawson is labor editor at Daily Kos. 


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