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Why It’s Important To Have an Employee-First Mindset with Business Decisions

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Dan Matthews

One of the most pertinent challenges businesses are facing today is the shift in employee mindset.

Employees are fighting for changes in the workplace that benefit them more than ever. But unfortunately, businesses that aren’t taking this shift seriously are losing employees — and their companies suffer because of it.

The solution? Adopting an employee-first mindset when making business decisions. Having an employee-first attitude in business decision-making can benefit both businesses and individuals in the workplace. Let’s look at this in more detail below.

The Benefits of an Employee-First Mindset

Putting employees first in business decision-making is integral to the stability and longevity of a
company.

For example, let’s say a company leader decides to add an entire department to their
organization. They aren’t planning on hiring new employees, and they don’t tell their existing
employees this.

Now, their employees are bombarded with extra responsibilities and expectations. The
employees try, but eventually, the stress leads to exhaustion, burnout, and a decline in
productivity. And the new department never gets off the ground.

Employees will end up departing, leaving no one to manage the existing and new departments,
impacting the ability to maintain the operation, let alone expand it. Had the company leader
considered how this change would affect their employees, communicate with them, and put
support structures in place to navigate potential challenges, their business would still be in good
shape.

An employee-first mindset with business decisions also benefits employees. For instance, when
a business brings new employees on board without consulting their existing team, it can result
in employees feeling insecure and uneasy about where they stand.

On the other hand, let’s say a company considers how its employees can benefit from a new
team member and asks their existing team how they feel about it. In that case, it’ll help
employees warm up to the change and feel more involved in the decision. In addition, they have
an opportunity to give their input on who and what skill sets the team needs to move forward.

Ultimately, having an employee-first mindset with business decisions is the best way to ensure
both the business and its employees are wholly supported.

How to Ensure Employees Come First in Decision-Making

Business leaders that adopt an employee-first mindset in their decision-making can create a
workplace where employees feel appreciated, supported, and secure. But how exactly do you
ensure employees are more involved in and at the forefront of decision-making?

Make accessibility a priority.

It only takes one employee to not have access to and ability to engage with something or
someone in the workplace for them to feel like they aren’t a valuable part of the team. And when
employees feel undervalued, it affects their and the entire workforce’s productivity.
So, always consider accessibility when you think about how a decision will affect your
employees.

For example, if you’re redesigning your office, plan with your employees living with
a disability in mind.

Even business trips should be accessible to everyone. Every time your team travels, list the
accommodations each person needs and do your best to ensure they’re met, whether it’s
needing a wheelchair-accessible location, budget-friendly events, or accessible transportation.

Whatever your employees need, ensure they have it so they can bring their best selves to work
daily.

Prioritize employee needs and input when making changes.

When a company leader makes a business decision, it usually means something is about to
change. Change will affect your employees in one way or another. So, you need to consider
their needs and input before making any permanent changes if you want things to go smoothly.

For example, let’s say you want to ramp up your sustainability initiatives. These initiatives will be
much more powerful if your employees are on board.

So, listen to their perspectives about sustainability and suggestions on improving it in your
workplace, whether it’s moving to a green office space, using resources more responsibly, or
removing certain health risks.

Ensure your employees are heard when it’s time to make a change.

Employees are demanding change in the workplace. Businesses resistant to change will stifle
business and employee growth. So, don’t just allow employees to advocate for themselves.
Genuinely welcome it. They’ll be much more empowered and productive because of it.

This blog was contributed directly to Workplace Fairness. Published with permission.

About the Author: Dan Matthews is a contributor for Workplace Fairness.


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A Guide to Workplace Bullying

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Michael Metcalf, Author

Bullying is an all-too-common workplace issue. And if reports are correct, it seems to be on the rise.

Workplace bullying is one of the most damaging issues for any organization, as it can affect employee productivity, financial performance, and brand strength. On top of that, there’s no moral justification for letting it happen.

Employees deserve to work in comfortable environments of psychological safety. They should be able to relax, be themselves, and collaborate with others without fear or emotional upset.

Workplace Bullying Statistics in 2021

  • 1 in 4 UK workers have been bullied at work. The same amount also reported feeling left out in the workplace too.
  • One survey of 3,000 American adults found that workers across the age, gender, and education spectrum experience high levels of hostile behaviors at work.
  • 37% of Australian workers report having been cursed or yelled at in the workplace.
  • 1 in 5 American workers have been subjected to some form of verbal abuse, unwanted sexual attention, threats, or humiliating behavior at work.
  • 1 in 8 American workers have experienced direct verbal abuse or threats.
  • 8% of women aged 25-34 report having had unwanted sexual attention in the workplace during the last month.
  • Men aged 25-34 without a college degree report the highest levels of bullying, with 35% having experienced bullying at least once recently.
  • 1 out of 5 students in the US report being bullied, according to the National Center for Educational Statistics.
  • Workplace bullying is estimated to cost Australian businesses more than $6bn per year.

Why is it important to deal with workplace bullying?

It’s fairly easy to understand why this is important. Bullying is a workplace issue that can have tons of negative impacts on employees, management, company culture, and overall productivity.

If bullying becomes widespread enough, stories can leak out to the public and damage your brand – nobody wants to do business with a company of bullies, and not many people want to work in a place where bullies can get away with it.

Workplace bullying can have mild to severe impacts on victims, including:

  • low morale/loss of motivation
  • inability to concentrate or complete tasks
  • lowered productivity
  • social anxiety and avoiding people
  • anxiety and depression
  • stress, PTSD (post-traumatic stress disorder), and other mental health issues
  • reduced confidence and self-esteem
  • sleep problems
  • other consequences of stress like digestive issues and a weakened immune system
  • more frequent absences from work because of the above issues

If it’s obvious that one person is a bully, others might alter their behavior to avoid their attention. They might be reluctant to do anything distinctive that makes them stand out, or they could shy away in situations that require collaborative creativity. And even when bullies are dealt with by management, there’s a loss of productivity while they have to go through disciplinary procedures, maybe even getting suspended too.

Bullying can cause trust issues within your teams, too; not just directly between the bully and the bullied employee, but across the organization, fostering a culture of secrecy, gossip, and paranoia if left unchecked.

There’s also a measurable financial cost to bullying. If staff leave due to being bullied, there are the obvious costs of replacing them and training new staff. But there’s also the possibility of dealing with costly legal action if things get to a certain point, too. And higher incidences of sick leave and lower productivity will have a financial impact, as well.

No matter how competitive and high-pressure your work culture is, when positive aggression tips over into harmful bullying, you have to act quickly and decisively to stamp it out.

What should I do if I’m being bullied at work?

The first thing to do if you’re wondering how to deal with bullying at work is to tell someone about it.

It’s not always easy to do, of course. You might have a more reserved personality type, or you could have had a bad experience in the past when trusting someone with a personal problem.

But talking is almost always your best starting point, whether it’s with your line manager, a colleague, a close friend, or a family member. Getting it out of your head means you’re under less of a mental burden keeping it a secret, and talking it through will make you feel better. What’s more, you might end up getting some great advice on how to deal with the situation.

It’s also important to keep records of everything. Bullies can spread their deeds out into multiple small-scale transgressions, which individually, don’t seem much. It’s hard to complain about little things without feeling a bit silly – which is the reaction they’re looking for.

But if you note down details of each occurrence, you can build up a timeline that clearly illustrates a campaign of workplace harassment over time. You can take a report like this to management, presenting irrefutable evidence that you’re being victimized. If it’s noticeably affecting your job performance, any competent manager will want to intervene straight away.

Another option is to be proactive and confront the bully yourself – fight your corner.

You might think back to a parent telling you to “stand up for yourself” in the school playground when someone was bullying you – it’s easier said than done. Or how about “just ignore them” – well-meaning advice that’s nigh on impossible to follow when somebody really has it out for you. But if management isn’t being especially helpful, it might turn out to be the most effective strategy.

Instead of going in all guns blazing, you could take a less confrontational route.

You could try letting the bully know how their words or actions made you feel. They’ll already have a good idea, of course, if their actions are intentional, but by putting it all out there, it might cause a wave of guilt causing them to stop.

Try to figure out why they have a problem with you. Offer to lay it all out on the table, apologize for anything you might have done to upset them, and clear the air. This strategy won’t work for every situation and does take a bit of bravery, but it might be the quickest, most effective way to solve your bully problem. You might even end up becoming friends with them.

What are the signs that someone is being bullied at work?

There’s a bunch of different bullying at work signs that you should look out for. When coworkers are having problems with a bully, they might be reluctant to bring attention to it. So here are some of the signs to look out for:

  • They’re absent from work more often
  • They seem dissatisfied, downbeat, and unmotivated
  • They’re not performing so well at their job
  • They make excuses for avoiding work-related social events
  • You hear others gossiping about them

You might see one of these signs on its own, which doesn’t necessarily mean they’re being bullied. There might be a perfectly reasonable explanation.

But if you start noticing a couple of these signs together, something is probably going wrong for your coworker behind the scenes. Reach out, talk to them, and offer to help.

Final thoughts

Bullying and harassment in the workplace is a serious problem that needs to be addressed. Certain social movements from the 2010s onwards have given more people the confidence to speak up when they witness injustice in their organization, but there’s still a long way to go.

Tackling bullying takes a combined effort from coworkers and management. Workers need to be supported both with the presence of official procedures and the confidence that their complaints will be taken seriously.

If workplace bullying goes unchecked, the negative effects on employees, management, and the public reputation of the company can be enormous – so it’s something to deal with swiftly and judiciously.

Read the full article here.

This blog was printed with permission.

About the Author: Michael is a passionate writer and has written for other major publishing sites such as Trello, Unilever, and Timetastic. At F4S, he writes research-based articles and guides covering leadership, management, and everything involving workplace wellness.


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Furious to Curious: 7 Signs You’re Intimidated by Your Employer (… and How to Overcome It)

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Workplace intimidation is often so subtle and insidious that it becomes difficult to identify. This is made worse by the fact that it generally takes on a pattern of bullying actions over a long period, rather than being an isolated incident. When left unchecked, it can become a culture that’s nearly impossible to get rid of. 

The main issue in the workplace is that the person guilty of intimidation wants to control the behavior of the person being bullied. Having your emotions, psychological health, and sometimes even physical well-being controlled by someone is never acceptable. Not even when that person is your employer. 

Being in a position of leadership doesn’t automatically give someone the right to control their employees. True leadership has nothing to do with control, and everything with leading by example, in fairness, and with integrity. 

Below are 7 signs you’re intimidated by your employer:  

1. They Always Have Their Way

If your employer is forever trying to force you to do everything their way, then chances are you’re a victim of intimidation. 

The reason(s) they’re forcing you to do things their way is irrelevant. And the reason for this is that whatever they’re telling you (and often themselves) in an attempt at self-justification is probably not the real reason at all. Instead, intimidation is nearly always driven by a need to feel that their opinion is the only opinion that really matters. 

2. They Play Dirty

Employers who intimidate their workers will often leave no stone unturned if it means achieving their goal. 

These individuals are often sneaky about the ways that they cause their victims harm and discomfort. Of the many tricks deployed by office bullies, the act of ignoring someone is probably the most effective. At the same time, it’s also the least likely to be detected. 

Those who feel the need to resort to intimidation in the workplace do so because of their own shortcomings and insecurities. For this reason, the employer will often follow the path of least resistance and ignore any arguments or input. This makes ignoring others as a bullying tactic especially attractive, as they’re unwilling to own up to their crimes. 

3. Forever Changing Expectations

One sure-fire way to guarantee an employee will never be able to live up to an employer’s strict standards is to constantly move the goalposts. 

Intimidation can often be seen to take on the form of unclear goals and vague directions. The intimidating employer knows how easy it is to create a hostile environment simply by avoiding clear communication. 

4. They Often Interrupt

If your employer is constantly interrupting you when you’re talking, or even chiming in when it’s not their turn to speak, you’re probably being purposefully intimidated. 

An example of this would be to be summoned to a meeting but not afforded the space or the opportunity to give input, ask questions, and make suggestions. Employers guilty of intimidation will often take this route on purpose as it gives them the opportunity to discredit their employees in public. 

5. They Don’t Respect Your Time

Most employees are more than willing to put in extra hours and effort when asked. This is often a reasonable expectation in the workplace.

The point when such a request becomes unreasonable, and a likely weapon of intimidation, is when schedules are constantly changed, often with little to no notice. 

It’s important to realize that your time is just as valuable as your employers. For this reason, it deserves to be honored in a manner that’s considerate and respectful. 

6. They Create A Culture Of Secrecy

A culture of secrecy and exclusion is nearly always a sign of intimidation in the workplace. This can take on several forms when it’s an agenda pushed by an employer. 

Examples include keeping you out of the know about a new project, planning a social event/get-together at the office without you, or even planning something special for occasions like birthdays for select employees only. 

Secrecy is never part of a happy and healthy office or working environment, and is a favorite intimidation tactic. 

7. Selective Micromanagement 

Micromanagement is another favored tactic used to intimidate employees. 

While many managers are repeat offenders in micromanaging because they cannot successfully delegate duties and responsibilities, others may deploy this as a brazen, outright method of intimidation. 

A red flag to look out for is selective micromanagement, where you’re micromanaged more than your fellow-employees for no good reason. This often involves an expectation of constantly upholding impossible levels of performance in the workplace. 

How To Overcome Intimidation

Overcoming intimidation by an employer is a process, and should not be expected to happen overnight. In some cases, it may be best to polish up your resume and move on, but this should only be as a last resort. For the best chance of overcoming the issue, try the following: 

  • Speak to HR about the issues you’re experiencing. Ask them to take steps towards correcting them.
  • Know your rights. A hostile work environment is a form of discrimination. If HR cannot assist, there are legal avenues you can pursue for assistance.
  • Keep clear records of dates and times of all incidents. Create a timeline that shows a pattern and identifies the issue clearly.
  • Confront your employer head on. Tell them that you recognize their actions and be clear about your expectations for the future. 
  • Resist the urge to react negatively. This plays into the bully and gives them the response they want.

Bullying in the workplace is on the rise, and intimidation is a form of bullying. If you know your rights, how to cope with intimidation, and can seek assistance from HR, you can put an end to this undesirable behavior. 

This blog is printed with permission.

About the Author: Lee Anna Carrillo is a community manager at Resumoo, a resume writing service, and career resource database. Resumoo is owned by Ranq Digital LLC, a marketing and media company located in Charlotte, NC.


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How Amy Coney Barrett’s Appointment Would Escalate the War on Workers

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The death of Supreme Court Jus­tice Ruth Bad­er Gins­berg has trig­gered a hasty search by Pres­i­dent Don­ald Trump and Sen­ate Repub­li­cans for a jus­tice to fill the emp­ty seat before the Novem­ber pres­i­den­tial election. 

Now Trump has cho­sen Amy Coney Bar­rett, of the two women at the top of his short­list, as his Supreme Court nom­i­na­tion, but she has not yet been con­firmed. Bar­rett, a staunch con­ser­v­a­tive groomed by the Fed­er­al­ist Soci­ety, has been iden­ti­fied as a strong­ly anti-abor­tion nominee.

In employ­ment cas­es that Bar­rett has seen, she has adopt­ed large­ly anti-work­er—and on two occa­sions, racial­ly dis­crim­i­na­to­ry—posi­tions. In 2017, Bar­rett vot­ed not to re-hear U.S. Equal Employ­ment Oppor­tu­ni­ty Com­mis­sion v. Auto­zone, in which a three-judge pan­el ruled in favor of an Auto­zone which had seg­re­gat­ed its stores based on race. In a 2019 case, she ruled against a Black Illi­nois Depart­ment of Trans­porta­tion work­er who had alleged that his fir­ing was racial­ly-moti­vat­ed, giv­en racist ver­bal harass­ment he expe­ri­enced on the job. And this year, Bar­rett ruled that Grub­Hub dri­vers could not file a class action law­suit against their employ­er—a blow to work­ers in the rapid­ly expand­ing gig economy. 

If appoint­ed, Bar­rett would cement the con­ser­v­a­tive major­i­ty on a court that has already demon­strat­ed a strong anti-work­er ten­den­cy. In two major labor cas­es in the last three years the Supreme Court ruled 5–4 to curb union and work­er pro­tec­tions. In Epic Sys­tem Corp. v. Lewis, the Supreme Court deter­mined that employ­ers could con­trac­tu­al­ly oblig­ate work­ers to for­go their right to col­lec­tive­ly sue the employ­er—before the deci­sion, class action law­suits were regard­ed as “pro­tect­ed con­cert­ed activ­i­ty” under Sec­tion 7 of the NLRA. And in Janus v. AFSCME, the court ruled that pub­lic-sec­tor unions could no longer require rep­re­sent­ed work­ers to pay union fees, again vot­ing along con­ser­v­a­tive-lib­er­al lines. 

In These Times spoke to James Gray Pope, a labor activist and legal schol­ar from Rut­gers Uni­ver­si­ty, about the con­ser­v­a­tive court and labor. 

In These Times: What kinds of labor lit­i­ga­tion do you antic­i­pate com­ing before the court? And what are the impli­ca­tions for labor when the court becomes so over­whelm­ing­ly conservative?

James Gray Pope: The big-pic­ture point here is that through­out the whole range of issues that affect the work­ing class, the Supreme Court is going to be in a fun­da­men­tal­ly reac­tionary pos­ture. And we’ve been through a peri­od like that, the so-called Lochn­er era, which refers to the late 19th and ear­ly 20th cen­tu­ry Supreme Court trend of oppos­ing legal reg­u­la­tions around work­ing con­di­tions. The Lochn­er case itself involved a New York max­i­mum hours law that the court struck down because it vio­lat­ed the indi­vid­ual free­dom of con­tract of employ­ers and work­ers to agree that the work­er would work for any num­ber of hours that they want­ed. And the court said it was ille­git­i­mate for a leg­is­la­ture to take into account imbal­ances of pow­er in a con­trac­tu­al rela­tion­ship, unless the pro­tect­ed indi­vid­u­als were some­how inca­pable of tak­ing care of them­selves, like chil­dren. So, that being the basic ide­o­log­i­cal cen­ter-point for jurispru­dence dur­ing that peri­od, the court did a lot of inter­ven­tion in terms of strik­ing down work­er-pro­tec­tive leg­is­la­tion, max­i­mum-hours laws, min­i­mum wage laws, union-rights laws, and laws out­law­ing yel­low dog con­tracts.

And this peri­od today is sim­i­lar. The core ide­ol­o­gy is real­ly the same, but the court can’t imple­ment it with the kind of puri­ty that it could imple­ment it dur­ing the Lochn­er era, because labor stat­ues are sit­ting there. The state­ment of pur­pose of the Nation­al Labor Rela­tions Act (NLRA) talks about inequal­i­ty, bar­gain­ing pow­er, and the need for full free­dom of asso­ci­a­tion of work­ers. So they have to deal with that. 

But you can see it in Epic Sys­tems. You can see right from the begin­ning of the opin­ion, Jus­tice Neil Gor­such is irri­tat­ed at the work­ers there for bring­ing a suit against their employ­er after they had agreed not to. So the idea here is that an indi­vid­ual work­er, you know, sits down with an employ­er and is in an equal rela­tion­ship in nego­ti­at­ing some­thing. Where­as, of course, as Jus­tice Ruth Bad­er Gins­burg says, in foot­note two of her opin­ion, it did­n’t hap­pen that way. The com­pa­ny just sends out an edict say­ing, “You either agree to this or you lose your job.” That’s the present-day ver­sion of the Lochn­er era, indi­vid­ual lib­er­ty of contract. 

In These Times: Beyond cas­es that deal direct­ly with the NLRA, what is the kind of lit­i­ga­tion that could come before the Supreme Court that would affect workers?

James Gray Pope: I don’t think any­thing’s going to be so much dif­fer­ent from the recent direc­tion. It’s just that it’s going to be more intense and con­sis­tent. What’s going to be an issue here in terms of what the court does, I think, is the extent to which Supreme Court Jus­tice John Roberts, who has some sense of his­to­ry and some con­cern about what the his­tor­i­cal ver­dict on his chief jus­tice­ship is going to be, is going to con­strain the court in the labor law area. I think he under­stands the need to con­strain the court in the civ­il rights area, and even some of the oth­er con­ser­v­a­tive jus­tices have issued sur­pris­ing pro-civ­il rights opinions. 

The Supreme Court is like any polit­i­cal body in the sense that you spend polit­i­cal cap­i­tal, and there’s an assess­ment: “Well, do we want to spend our polit­i­cal cap­i­tal on this issue? Are we going to spend it on that issue?” And that’s going to be the big ques­tion now that they’re going to have. If this nom­i­nee gets con­firmed, con­ser­v­a­tives are going to have a very strong major­i­ty. And they’re going to have the pow­er to trans­form the law immense­ly. And so the ques­tion is, where are they going to put their ener­gy? And my fear is not so much for labor law, because labor laws are fun­da­men­tal­ly weak any­way, but more in the area of vot­ing rights and gerrymandering. 

In These Times: How does the Fed­er­al­ist Society’s tex­tu­al­ist or orig­i­nal­ist tra­di­tion affect rul­ings on labor-relat­ed cases? 

James Gray Pope: Orig­i­nal­ism ini­tial­ly was a pure­ly con­ser­v­a­tive phi­los­o­phy where basi­cal­ly you imag­ine set­ting a time machine back and ask­ing the peo­ple who enact­ed the 14th Amend­ment, for exam­ple, “Well, did you intend to give women equal rights to men?” And that was the kind of method­ol­o­gy that’s now referred to by more sophis­ti­cat­ed pro­po­nents of orig­i­nal mean­ing as “orig­i­nal expect­ed appli­ca­tion,” where instead of going after the orig­i­nal mean­ing you’re going back and you’re going after the ways in which peo­ple in that his­tor­i­cal era would have applied the provision. 

One of the big prob­lems with orig­i­nal­ism is, what hap­pens if a body of prece­dent builds up that seems to con­tra­dict your view? In a way, the most dra­mat­ic illus­tra­tion is Supreme Court Jus­tice Clarence Thomas on the scope of the Com­merce Clause. And this relates to labor. Thomas thinks that the word “com­merce” is the Con­gress’s pow­er to reg­u­late inter­state com­merce, the word com­merce just means the buy­ing and sell­ing of things. And so, in his view, the deci­sions that upheld the Wag­n­er Act and the Nation­al Labor Rela­tions Act are wrong from an orig­i­nal­ist point of view.

Well, the prob­lem is that stare deci­sis—a judi­cial pol­i­cy that courts gen­er­al­ly fol­low ear­li­er rul­ings (prece­dent), some­times even when the ear­li­er rul­ings were erro­neous—is total­ly manip­u­la­ble: It’s a mul­ti fac­tor analy­sis that’s eas­i­ly manipulable. 

In These Times: Con­sid­er­ing the fact that labor law in the Unit­ed States is real­ly weak, and work­ers’ pro­tec­tions will like­ly be fur­ther erod­ed in the com­ing years, what are the ways that you might antic­i­pate unions or work­ers orga­ni­za­tions respond­ing to that land­scape, through the law or not?

James Gray Pope: Broad­ly, I would say that pol­i­tics are key. And what’s real­ly cru­cial is to get strong pro­gres­sives into elect­ed office, from which point they can pack the court. So if you want it to go through for­mal legal method mech­a­nisms, that would be the way to do it. And obvi­ous­ly, that’s an area that’s fraught right now with the ger­ry­man­der­ing opin­ion, the vot­er ID rul­ings, and Cit­i­zens Unit­ed guar­an­tee­ing the right of mon­ey to skew the polit­i­cal process. All of those things are going to make it very dif­fi­cult to break through. 

The last time this was a prob­lem was around the Lochn­er era, dur­ing which a lot of peo­ple were denied the right to vote, includ­ing not only African Amer­i­cans in the South, but also poor whites in the South, and women. So the demo­c­ra­t­ic process was skewed then as well. Ulti­mate­ly, what was cru­cial was mass resistance. 

And the strikes in 1934—that was the peri­od where you had gen­er­al strikes and threat­ened gen­er­al strikes in a num­ber of cities, bring­ing about the per­ceived pos­si­bil­i­ty of, if not rev­o­lu­tion, some­thing at least threat­en­ing the order. And that got the NLRA passed. And in my opin­ion, that’s what got the NLRA upheld as con­sti­tu­tion­al along with Pres­i­dent Franklin Delano Roosevelt’s threat to pack the Supreme Court with jus­tices sym­pa­thet­ic to the New Deal.

This blog originally appeared at In These Times on September 28, 2020. Reprinted with permission.

About the Author: Alice Herman is an In These Times Good­man Inves­tiga­tive Fel­low, as well as a writer based in Madi­son, Wis­con­sin, where she works at a restau­rant. She con­tributes reg­u­lar­ly to Isth­mus, Madison’s alt-week­ly, and The Pro­gres­sive magazine.


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Survey Writing Tips to Get Honest Feedback from Your Employees

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When was the last time you sent out an employee survey? How many responses did you get? If not a lot, there is a good chance that the reason was the survey itself. 

The way you write the survey really matters to get honest feedback from employees and make the workplace better. Not just the survey questions, but the style of writing can also be an important factor in getting answers. 

In this post, find four essential writing tips to make your surveys more engaging and give you more of the valuable employee feedback. 

1. Avoid Leading Questions

A leading question is a question that encourages a specific answer, e.g., “Don’t you love our new coffee machine in the office?” It’s used mainly to confirm a piece of information, which is totally inapplicable if you want to get honest feedback. 

A better option of the just-mentioned question would be: 

“What do you think of our new coffee machine in the office?” 

In this case, you’re not putting words in the survey taker’s mouth and encourage an honest answer. 

Another “classic” type of undesirable leading question starts with “Do you…” For example, the question “Do you have any problems with your manager?” prompts the survey participant to questions their relationship with their manager. 

Instead, try an open-ended option like, “Could you describe your relationship with your manager?”

Always check your surveys for leading questions before sending them out. It can be easy to forget and add a couple of them accidentally and affect employee engagement with the survey. 

2. Avoid Addressing Two Subjects in One Question

Having two subjects in the same question can easily confuse your employees and cause inaccurate feedback. These questions are often called “double-barreled,” and they reduce the quality of the answer given by survey takers.

Here’s an example from a recent employee survey at an academic writing services company that employs 150+ people:

“How satisfied are you with your compensation and wellness policy?” 

It’s a great and meaningful question, but there’s a small risk that the employee won’t understand what exactly the employer needs to measure. Moreover, the survey taker might focus on one part, say, compensation, and provide a detailed answer. As for the second part, they can limit their response to one short sentence.

To get honest feedback from employees, focus each question on a single subject. 

Pro tip: Avoid double-barreled answers to questions in case you write multiple-choice questions. For example, if the survey asks, “What is your biggest work motivation?” an answer “Positive work environment and my colleagues” would be double-barreled. 

3. Keep Each Survey to Less than Ten Questions

One major reason why people avoid taking surveys is the time it takes to complete them. Even if it’s your employees, they still can skip questions they deem too complicated (especially if there’s a bunch of them). In some cases where they experience issues like work-from-home burnout or stress, they can even skip entire surveys. 

The advice of HR experts on this also differs. The Society of Human Resource Management, for example, says that a general employee survey can contain up to 75 questions, which translates into 30 minutes of answering.

To have the best chance of getting honest and detailed feedback from your employees, limit your surveys to ten questions. This applies to all surveys, be it a weekly or an annual. 

Pro tip: Display the number of questions and the time estimate at the start of the survey. It will help your employees to manage their time expectations and avoid unnecessary frustration and incomplete answers. 

4. Always Include Questions About Work Environment

Almost every employee survey should collect feedback about the work environment. In order to create and maintain a productive and safe work environment, you need to get regular updates on potential issues, successes, or new ideas. 

Here are some examples of questions to consider.

  • In your opinion, how safe is the current work environment at the company?
  • What do you think is the best thing about the work environment in our company?
  • How, in your opinion, can your manager be a better leader to you?
  • Did you notice any workplace issues in the past week/month?
  • Do you feel valued?
  • Do you feel recognized for your contributions?

Feel free to customize these if you feel there are more opportunities to learn. Just remember to limit the number of questions to ten to avoid overwhelming the participants. One good idea is to make a “work environment” section in each survey with a few related questions. The rest could be questions about other workplace matters. 

Conclusion

Employee surveys are a great way to collect workforce feedback on a regular basis. It’s the duty of every employer to ensure the best possible work environment, so asking for feedback directly can be an effective tool to meet the needs of employees.

This blog post was reprinted with permission.

About the author: Daniela McVicker is a career specialist and a content editor at the AllTopReviews website. She enjoys sharing her experience with students and job seekers who want to improve their chances of getting their dream job.


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Common Workplace Issues And Employee Rights To Remember

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It is practically impossible to not experience conflicts of one sort or the other in the workplace. This is why there are laws that protect employees in their workplaces, irrespective of the personal dispositions of said employees.

Common Workplace Issues

1. Workplace Politics

A pointer of workplace politics is favoritism. You might notice some favoritism going on. Some employees could never do wrong, and others never seem to get it right.

When you are caught in this web, try to understand the unspoken rules of the workplace. Try to see who wields what power, and how they go about exercising that power. This way, you know how to work your way around their traps.

2. Bullies At The Workplace

Bullies are not only found in schools. If you look closely, you would find them in the workplace as well. 

Bullies may intentionally try to exclude you from team events. Unfair criticism is a form of bullying too. Name-calling coated in jokes isn’t left out either. 

When you find that you are being bullied at work, document such actions and report to the higher-ups.

Finally, as far as workplace troubles go, you may have some issues with your dress sense. In such a case like this, you would probably need to switch up your style. 

Get some stylish and up-to-date clothes as well as top-notch accessories to go with it. There’s no law against looking classy at the office after all. 

3. Inconsiderate Bosses

It is possible that you encounter inconsiderate bosses that never seem to recognize how hard you’re working. Instead, they criticize everything you do and make you feel you’re not well equipped to do your job. 

To handle such situations, make sure that the criticisms from your boss are wrong. Up your own efforts and communication skills. 

Learn to anticipate problems and present solutions. Sometimes, it may not be about you, it could just be a very inconsiderate boss. 

Your Rights As An Employee

It is essential for you to know that there are laws that protect you and your interests at your place of work. 

Lacking knowledge of these rights may land you in positions you could have completely avoided if you were privy to your rights. 

Labor Rights cover you irrespective of your race, gender, ethnicity, or religion. 

Some of these essential rights include the right to:

Here are some other rights you need to constantly remember:

1. Your Right To Complain About Working Conditions

If you find out that there is a workplace condition you’re not comfortable with, you have the right to notify your employer about the conditions that may be harmful to you and your coworkers.

However, you might not get a quick response or even any response at all if the complaint is for your own personal reasons. 

This law doesn’t even protect you in such a situation. Make sure that whatever you are complaining about is something that affects you and your coworkers.

2. Your Right To Refuse Work

When you work in a place that you believe could harm you, you may refuse to work in such a situation. 

However, you must have informed your employer before you pull this card. 

After you have informed the appropriate authorities and they still do not put any measures in place to mitigate or alleviate any hazards, you can then trigger your right to refuse work. 

3. Your Right to Have A Copy Of Your Signed Agreements

You probably signed a folder-full of agreement papers before you started at your job. 

But what you don’t know is that you might have unknowingly given up some important rights in those papers.  

It is possible you agreed never to work for a competitor or that you relinquished the claim to your intellectual property while working with them without knowing it. 

You can request copies of all the agreements you signed. Your employer may be reluctant to give them to you, but it is your right to have them, at least in many states. 

Be sure this law protects you in your state when you want to request these copies. 

When you have the copies, go through them and know what you have signed up for. This way, you can avoid lawsuit troubles should you have a falling out with your employer.

About the Author: Norma Spencer fully enjoys her editor career living an RV life with her family. She’s a devoted tech and finance writer with a Ph.D. in Business Administration (Management). In the moment of writing this bio, Norma is in Germany, planning to spend at least a few more years in Europe in the coming years.


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‘Councilwoman’ shows Carmen Castillo’s inspiring fight as a hotel housekeeper and a city leader

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Providence City Councilwoman Carmen Castillo is a deeply inspiring case: an immigrant from the Dominican Republic, she arrived in the U.S. with three children and got a job as a hotel housekeeper. After she helped organize her coworkers in a union, she ran for city council and won. But Castillo’s fight wasn’t over there, as the documentary Councilwoman—airing Tuesday night—shows.

On the city council, she kept up the fight for better wages, only to have the heavily Democratic Rhode Island state legislature pull a classically Republican move—a Scott Walker move, an Alabama move—by blocking cities and towns from raising their minimum wages. Councilwoman shows that fight, and Castillo’s fight for reelection, all as she continued working full-time as a hotel housekeeper.

Castillo’s story is incredible, and Councilwoman is worth a watch. It will premiere on U.S. television and online at 8 PM ET on Tuesday, September 3, on WORLD Channel’s America ReFramed. You can stream it on worldchannel.org, amdoc.org, all station-branded PBS platforms including PBS.org, and on PBS apps.

This blog was originally published at Daily Kos on September 2, 2019. Reprinted with permission.

About the Author: Laura Clawson is labor editor at Daily Kos.

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Postal Service plans to slash worker benefits, this week in the war on workers

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ongress has put strict limits on the U.S. Postal Service to prevent it from entering the 21st century or competing with private businesses, and now the Postal Service wants Congress to let it compete in the race to the bottom. HuffPost’s Arthur Delaney and Dave Jamieson reported this week on internal documents proposing that Congress allow the Postal Service to save money by cutting worker benefits and expanding its temp workforce.

Postal workers would lose retirement security under the plan, with new workers shifted from a pension to a 401(k) model and existing workers’ pension contributions raised (money that would come out of their take-home pay). Retired workers’ health care would also see changes, and active workers would likely lose paid leave.

The addition of more people in the “non-career workforce,” AKA temps, would come on top of the fact that the agency “has already added 37,000 non-career employees since 2007, while shedding nearly 200,000 career employees through attrition, according to the document.”

And, of course, the Postal Service continues to look at cutting back on deliveries as another way to save money … while setting off a downward spiral as reduced services lead to reduced reliability and demand.

This blog was originally published at Daily Kos on June 24, 2019. Reprinted with permission.

About the Author: Laura Clawson is labor editor at Daily Kos.

 


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Workplace Fairness Says Goodbye to Former Board Member Penny Nathan Kahan

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Workplace Fairness was very saddened to learn of the passing of former board member and early supporter Penny Nathan Kahan on February 1, 2017, after a long and hard-fought battle with ovarian cancer.  (Penny Kahan Obituary)  Penny’s legacy will be honored at a Celebration of Life on Sunday, Feb. 19, 2017, at 2:00 PM, at the Chicago Jewish Funerals – Skokie Chapel, 8851 Skokie Boulevard, Skokie, IL 60077.

Penny founded the law firm of Penny Nathan Kahan and Associates in 1983. Her career as an attorney was focused on helping people who suffered from workplace unfairness and discrimination. She participated in a variety of professional organizations, including serving as a founding board member of the National Employment Lawyers Association and its Illinois affiliate, NELA-Illinois. In 2000 she was elected a Fellow of the College of Labor and Employment Law and a fellow of the American Bar Foundation in 2002.

As part of her devotion to the legal profession and to the cause of workers rights, Penny served on the board of Workplace Fairness when it was known as the National Employee Rights Institute (NERI). She additionally served on the Advisory Board for a long-time project of Workplace Fairness, the Employee Rights and Employment Policy Journal, co-published by IIT Chicago-Kent College of Law.

Workplace Fairness was co-founded by Wayne Outten and Paul Tobias in 1994. For several years following its founding, the organization was entirely volunteer-run and depended on the work and support of advocates like Penny. In a fateful board meeting in Chicago in 2001, as part of an effort to increase the profile and impact of the organization after hiring its first staff, it was Penny who suggested that the organization change its name to Workplace Fairness – the name by which it has been known ever since.

Workplace Fairness Co-Founder and Board President says of Penny, “Penny was a wonderful and warm person who will be missed by all who knew her.” Professor Douglas Scherer, long-time WF board member who served with Penny on the NERI board, adds, “Penny was a very gracious and talented woman [who] played a very important role in the establishment and development of NERI, which was renamed to Workplace Fairness.”

We acknowledge and honor Penny’s pivotal role in the development of our organization, as over 4 million workers every year now rely on the organization named Workplace Fairness to reflect our mission of providing the comprehensive and reliable employee rights content available on the Internet. We are proud that her legacy lives on through the name she selected for our organization and the millions of workers that under that name we have assisted in enforcing their rights and in finding attorneys like Penny and her professional colleagues to provide representation. We will miss Penny’s warm smile and passionate, thoughtful advocacy, and share our condolences with her family, friends and professional colleagues who will miss her dearly.


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Working People (and the Facts) Stand Up to Right to Work Push in West Virginia

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Kenneth Quinnell

That didn’t take long. As the West Virginia Legislature opened Wednesday, the first bill out of the gates was “right to work” legislation that does nothing more than attack the rights of working people. As the video above shows, workers weren’t happy about the proposal and flooded the Capitol to express their opposition to the dangerous bill.

We’ve already seen what right to work does elsewhere, like Oklahoma, which became a right to work state in 2001. In 2006, Jesse Isbell from Oklahoma City lost his job of 36 years. While in West Virginia to speak out against right to work on Wednesday, Isbell said: “In my case, and in the case of 1,400 brothers and sisters at that facility, the law did not work as advertised. There’s absolutely no anecdotal or empirical evidence that right to work has benefited the Oklahoma state economy in any way. The truth is that it has driven down wages.”

A better approach, Isbell said, is to focus on education and workforce development: “If Oklahoma would have taken this approach 10 years ago instead of the disastrous right to work route, I wouldn’t be talking to you here today. I’d be working at the Bridgestone–Firestone plant in Oklahoma City.”

Proponents of right to work in West Virginia point to a deeply flawed study from West Virginia University but, as the Economic Policy Institute notes, that study gets basic facts wrong, doesn’t follow standard economic models and really only includes one state from which to come to its conclusions. EPI analyst Elise Gould explains:

In a WVU study about the effect of right to work on employment growth, the authors mismeasured both right to work status and employment growth….The point of so-called right to work laws is to hamstring unions, thereby lessening workers’ bargaining power and driving down their wages. This law has the potential to hurt all workers in West Virginia, union and nonunion alike.

EPI makes the case against right to work in West Virginia:

  • Right to work is associated with lower wages and benefits for both union and nonunion workers. In a right to work state, the average worker makes 3.2% less than a similar worker in a non right to work state.
  • Through cutting wages, right to work may undermine West Virginia’s small businesses, which depend on the state’s residents having wages to spend.
  • Many of the arguments made by advocates of right to work ignore that under federal law it is already illegal to force anyone to be a member of a union, and it is already illegal to force workers to pay even one cent to political causes.
  • Companies that are primarily interested in cheap labor are going to China or Mexico, not to right to work states like South Carolina or Arizona.

This blog originally appeared in aflcio.org on January 15, 2016. Reprinted with permission.

Kenneth Quinnell is a long time blogger, campaign staffer, and political activist.  Prior to joining AFL-CIO in 2012, he worked as a labor reporter for the blog Crooks and Liars.  He was the past Communications Director for Darcy Burner and New Media Director for Kendrick Meek.  He has over ten years as a college instructor teaching political science and American history.


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