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From fake customer accounts to fake job interviews, Wells Fargo is just the worst

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Laura Clawson

Wells Fargo is once again making headlines for being a terrible, unethical company even by the poor standards of the financial industry. Just over two years after the bank paid a $3 billion fine for opening millions of fake accounts in the names of actual customers, current and former employees are alleging that they were told to conduct fake interviews to fulfill Wells Fargo’s diversity policies.

Wells Fargo now has an official policy that for every open job paying more than $100,000, at least one “diverse” candidate—a woman or person of color—must be interviewed. But the company had apparently been doing what the NFL faces a lawsuit over: interviewing “diverse” candidates only after jobs had been promised to other (white, male) candidates.

From fake accounts to fake interviews, fake is very big at Wells Fargo.

Former Wells Fargo executive Joe Bruno says he was fired after telling superiors that the fake interview practice was “inappropriate, morally wrong, ethically wrong.” Wells Fargo says Bruno wasn’t the one retaliated against, but was fired for retaliating against a fellow employee. But whatever the reason for Bruno’s firing (and company claims that they didn’t retaliate against workers should always be viewed as suspect), The New York Times found seven current and former Wells Fargo employees who were instructed to carry out fake interviews and another five who were aware of the practice.

So the fact that a company spokeswoman told the Times, in an emailed statement, “To the extent that individual employees are engaging in the behavior as described by The New York Times, we do not tolerate it,” rings false. Because unless all seven current or former employees who had been told to conduct the fake interviews had the same superior telling them to do so, it’s not remotely a thing being done by “individual employees.” For that matter, if there’s one Wells Fargo executive senior enough to have multiple direct reports who are senior enough to be the ones conducting interviews, it’s also not an “individual employees” kind of problem.

The spokeswoman also said that maybe this had happened in the past, but not under current leadership, which came in following the fake accounts scandal. But three of the Times’ sources said they had conducted or been aware of the fake interviews happening this year.

Wells Fargo told the Times that 77% percent of the people hired in 2020 and 81% of the people hired last year were not white men, but refused to say what those percentages were for people being paid more than $100,000.

Discrimination is not a new issue at Wells Fargo, either. Twice in recent years, it has paid out millions of dollars over discrimination claims, once paying nearly $8 million in back wages and interest after a Department of Labor claim that it had discriminated against more than 30,000 Black job applicants, and once paying a $36 million settlement in a lawsuit by Black financial advisers who said they had been steered into poor neighborhoods and away from opportunities.

Wells Fargo’s credibility is low across the board. It sounds like they should be doing less issuing statements about how they did not do fake interviews and more assessing their exposure and getting ready to pay another fine or settlement. 

This blog originally appeared at Daily Kos on May 19, 2022. Reprinted with permission.

About the author: Laura Clawson has been a Daily Kos contributing editor since December 2006. Full-time staff since 2011, currently assistant managing editor. 


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Arizona and Many Other States Begin Legislative Process to Protect Employees Against Discrimination Based on COVID-19 Vaccine Choices (US)

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Daniel B. Pasternak

Currently pending before the Arizona legislature, Senate Bill 1648 would prohibit discrimination in the workplace (and elsewhere) against individuals who have not received or who refuse to receive a COVID-19 vaccine. As proposed, the bill would prohibit any employer from requiring a person to receive or disclose whether they have received a COVID-19 vaccine as a condition of being hired or remaining employed. The bill additionally would amend not only Arizona’s state statutes devoted to employment matters, but also would prohibit nearly any business or public space from limiting access to a person on the basis of their receipt or non-receipt of a COVID-19 vaccine to any indoor or outdoor spaces or buildings, places of public accommodation (as defined by A.R.S. § 41-1491), spaces that are owned, leased, operated, occupied, or otherwise used by a public body (as defined by A.R.S. § 39-121.01), and places that are generally open to the public.  This partisan bill, sponsored by seven Republican Senators, is not yet set for a vote.

Arizona is just one of many U.S. states that have seen legislation introduced targeted at protecting employees (and persons in general) who choose not to receive a COVID-19 vaccine. However, the protections in these bills, and to whom they apply, vary significantly from state to state. For example, some proposed bills would regulate only public employers (see below). Others don’t prohibit vaccine requirements, but impose limitations on them. For example, Montana’s proposed law allows employer vaccine mandates, but requires that any accommodations provided by an employer for individuals who refuse to obtain a vaccine due to medical or religious reasons must also be offered to any employee who refuses to become vaccinated, for any reason.

The list of states with currently pending vaccine anti-discrimination legislation, and links to the pending bills, includes: Alabama (here and here), AlaskaArkansasCaliforniaColoradoConnecticutGeorgia (public employers), IllinoisIndiana, Iowa (here and here), KansasMarylandMichiganMinnesotaMissouri (public employers), Montana (accommodations to employer mandated vaccine policy), New MexicoNorth CarolinaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermont,  (public employers), Virginia (public employers), Washington, Wisconsin (here and here).  These bills are at various states in the legislative process.

For the most part, these bills would seek to override recent federal guidance from agencies such as the U.S. Equal Employment Opportunity Commission that employers may require employees to receive a COVID-19 vaccine as a condition of employment, provided that employees may be entitled to reasonable job accommodations in the event that a disability or sincerely held religious belief prevents them from being vaccinated. What a reasonable accommodation would be in such cases could vary dramatically on an employer- and employee-specific, case-by-case basis.  Further, where allowed, when seeking proof of vaccination or administering vaccinations themselves, employers must be mindful not to violate other applicable laws prohibiting disclosure of genetic information (Genetic Information Nondisclosure Act) or improper or overly broad medical inquiries (Americans with Disabilities Act). Whether these bills, if they become state laws, may be challenged on various bases, including possible preemption by any federal law, remains to be seen.

This blog originally appeared at Employment Law Worldview. Reprinted with permission.

About the Author: Dan Pasternak works with employers to solve workplace problems. Sometimes that involves helping develop, implement and enforce effective and business-sensible employment and traditional labor relations policies and practices. Other times, it involves representing employers in high-stakes litigation matters.


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ENDA Passes in the Senate

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Kenneth-Quinnell_smallThe Employment Non-Discrimination Act (ENDA) passed the Senate today, with 64 senators voting in favor. ENDA was first introduced 20 years ago, and this is the first time it has passed the Senate. Jeff Merkley (D-Ore.) proposed the version that advanced Thursday. Its prospects are more unclear in the House, where observers such as Senate Majority Leader Harry Reid (D-Nev.) think there are enough votes to pass the legislation if Speaker John Boehner (R-Ohio) were to allow it to come to a vote. He has expressed opposition to the bill, so it may not be brought up.

ENDA would make it illegal for employers to discriminate against workers based on their sexual orientation or gender identity. Currently, 29 states allow workers to be fired for being gay and 33 allow workers to be fired for being transgender.

Every Democrat and Independent member of the Senate voted yes on the vote. They were joined by 10 Republicans: Kelly Ayotte (R-N.H.), Susan Collins (R-Maine), Jeff Flake (R-Ariz.), Orrin Hatch (R-Utah), Dean Heller (R-Nev.), Mark Kirk (R-Ill.), John McCain (R-Ariz.), Lisa Murkowski (R-Alaska), Rob Portman (R-Ohio) and Pat Toomey (R-Pa.).

This article was originally printed on AFL-CIO on November 7, 2013.  Reprinted with permission.

About the Author: Kenneth Quinnell is a long-time blogger, campaign staffer and political activist whose writings have appeared on AFL-CIO, Daily Kos, Alternet, the Guardian Online, Media Matters for America, Think Progress, Campaign for America’s Future and elsewhere.


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