All Workplaces Need an Employee Assistance Program (EAP)

Every savvy employer knows that your workers are the heart and soul of your business. Without them, your company simply couldn’t survive. Unfortunately, though, employees have not always been afforded the respect and care they deserve. 

For too long, workers have been expected — and even required –to leave their concerns at the office door. But that is neither feasible nor desirable. If employers want the best from their employees, then they must be willing to give their staff the best in return. 

This is just one of the many reasons why implementing a robust employee assistance program (EAP) is so critical to building strong compassionate business leadership today. 

What Is an EAP?

Employee assistance programs (EAP) can take many forms, depending on the needs of your workforce and your company’s capacity to help meet them. EAPs are designed to offer diverse forms of support for employees facing particular life challenges — from illness to caregiving to preparing for retirement.  

In general, however, EAPs encompass a range of services — from financial planning assistance to legal and medical advocacy.

EAPs for Retirement Planning

No matter what the average age of your workforce or how young they may be in their careers, retirement is a concern for every worker. For those who are nearing retirement age, however, financial anxiety can take a devastating toll. 

Because of this, integrating assistance with retirement financial planning may well be one of the greatest benefits you can offer employees in your EAP.  The peace of mind of knowing that one can live securely and well in retirement can free employees of a tremendous burden, and in turn, promote their overall well-being, loyalty, and performance.

Medical Advocacy

There are few circumstances in life more frightening than when you or someone you love is facing a medical crisis. This is why ensuring that your employees have access to a patient navigator or medical advocate can be a tremendous asset for your EAP package. 

Patient navigators, for instance, can help your employees connect with care providers, manage health and life insurance policies, and in general, ensure that your employee and their loved ones receive the highest quality of care and the best possible patient experience.

The ability to access expert support such as that provided by a patient navigator or medical advocate may well mean a life or death difference for your worker or someone they love.

The Takeaway

Employee assistance programs (EAP) aren’t just an optional perk of doing business. They’re more than an ideal benefit to add to your workers’ compensation in the future. Today’s employees, after all, are facing challenges that could not have been imagined a few short years ago. From the trauma of the global pandemic to the current financial anxieties borne of a global economy on the verge of a recession, your staff has endured a lot, and they need support today.

An EAP is designed to provide that support, helping employees access the legal, medical, and financial resources they need to overcome whatever challenges they may face.  

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Madeline Messa

Madeline Messa is a 3L at Syracuse University College of Law. She graduated from Penn State with a degree in journalism. With her legal research and writing for Workplace Fairness, she strives to equip people with the information they need to be their own best advocate.