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Hey, Walmart, Want to Fix Those Sales Problems? Why Not Invest in Workers?

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Kenneth Quinnell
Kenneth Quinnell

An internal memo, recently leaked by a Walmart manager, urged store managers to improve lagging sales, primarily through addressing problems with understocked shelves and with keeping fresh meat, dairy and produce stocked and aging or expired items off the shelves. Such complaints are widespread at Walmart stores and are likely a significant factor in the company’s sales, which have lagged for 18 months. While the memo catalogs problems the company faces, it ignores the two most obvious solutions—giving workers adequate hours and paying those workers the $15 living wage they’ve been calling for.

Janet Sparks, a member of the OUR Walmart campaign seeking to improve wages and working conditions, said that substantial staffing cuts that began in 2010 are a big part of the problem: “Understaffing, from the sales floor to the front end, has greatly affected the store.”

Retail consultant Burt P. Flickinger III echoed Sparks’ comments:

“Labor hours have been cut so thin, that they don’t have the people to do many activities. The fact that they don’t do some of these things every day, every shift, shows what a complete breakdown Walmart has in staffing and training.”

This blog originally appeared in AFL-CIO.org on November 13, 2014. Reprinted with Permission. http://www.aflcio.org/Blog/Corporate-Greed/Hey-Walmart-Want-to-Fix-Those-Sales-Problems-Why-Not-Invest-in-Workers

Author’s name is Kenneth Quinnell.  He is a long-time blogger, campaign staffer and political activist.  Before joining the AFL-CIO in 2012, he worked as labor reporter for the blog Crooks and Liars.  Previous experience includes Communications Director for the Darcy Burner for Congress Campaign and New Media Director for the Kendrick Meek for Senate Campaign, founding and serving as the primary author for the influential state blog Florida Progressive Coalition and more than 10 years as a college instructor teaching political science and American History.  His writings have also appeared on Daily Kos, Alternet, the Guardian Online, Media Matters for America, Think Progress, Campaign for America’s Future and elsewhere.


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